Reference

How bdjill Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, verify your payments, and keep your wallet activity secure.

Account data protectedbKash, Nagad, Rocket payment info securedYour right to access or delete dataBangladesh-region eligibility applies

Explore the Lobby Read FAQ

What We Collect and Why It Matters

bdjill Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, contact details, and account credentials when you register. When you fund your account via bKash, Nagad, or Rocket, we record the transaction reference and wallet number tied to that transfer — not your full wallet PIN or password. Device data such as

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browser type and IP address is logged to detect unusual access patterns and protect your account from unauthorised login attempts. We also collect gameplay data — session times, game choices, account balance changes — to operate the platform and resolve disputes. Cookies track your session state
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so you stay logged in across page loads; you can manage cookie preferences through your browser settings at any time. We do not sell your personal data to third parties. Information shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those
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services need to complete your transaction. Data retention periods vary by data type: account records are held for as long as your account remains active and for a period after closure as required by applicable law in your eligible region. If you are uncertain whether access
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and use of this platform is permitted under your local law, you should seek independent advice before proceeding.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We use SSL encryption across every page and account transaction, so data moving between your device and our servers — including payment confirmations from bKash, Nagad, and Rocket — is protected in transit. Account access is controlled through OTP verification tied to your registered mobile number, which means even if your password is compromised, a login attempt still requires the one-time code sent to your phone. We review our data practices regularly and update this policy when our processes change.

Cookie Management

Session cookies keep you logged in while you navigate the lobby. You can clear or block cookies through your browser settings, though this may affect how certain account features behave.

Account Security

OTP verification on login ties account access to your registered mobile number. Any suspicious login attempt from an unrecognised device triggers an additional verification step.

Data Retention

We keep your account and transaction records for as long as your account is active, then for a further period as required by applicable law in your eligible region.

Requesting Changes

To update, access, or remove your personal data, submit a request through live chat or the in-account help desk. We confirm receipt and outline the next steps clearly.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access the personal data we hold about you, request a correction, or ask us to delete your account information, our support team handles these requests directly. You can reach us through live chat on the site, by email, or through the in-account help desk. We aim to acknowledge your request promptly and work through it with you step by step.

Live Chat Start a privacy query directly from your account dashboard. Our support team picks up live chat requests and can pull up your data record on the spot.

Email Support Send your data access or deletion request by email. Include your registered account name and the wallet number — bKash, Nagad, or Rocket — linked to your account.

In-Account Help Desk Log in, go to Account Settings, and open a support ticket under Privacy. This creates a written record of your request and our response for your reference.

Common Questions About Your Privacy on bdjill

These are the privacy questions we hear most often from account holders in Bangladesh. If your question is not covered here, open a support ticket through your account and we will respond directly.

We collect your name, email address, mobile number, and the wallet identifier — bKash, Nagad, or Rocket — you use for transactions. We do not collect your wallet PIN or payment app password.

We store only the transaction reference and the wallet number used. Full payment credentials stay within the bKash or Nagad system. Our servers never hold your mobile banking password.

Yes. Submit a data access request through the in-account help desk or via email. Include your registered account name and linked wallet number so we can locate your record quickly.

Open a deletion request through live chat or the help desk under Account Settings. We will confirm what data can be removed and what must be retained under applicable law in your eligible region.

We share data only with payment processors — bKash, Nagad, Rocket — and only the details those services need to complete your transaction. We do not sell your data to advertisers or data brokers.

Cookies maintain your login session and remember account preferences. You can block or clear them via browser settings, but doing so may require you to log in again each visit.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoSpinner Star InfoBdjill Banking

How bdjill Handles Your Personal Information

How We Protect and Manage Your Data

Cookie Management

Account Security

Data Retention

Requesting Changes

Reach Us About Your Privacy Rights

Common Questions About Your Privacy on bdjill

01 What personal data does bdjill collect when I open an account?

02 How is my bKash or Nagad payment information stored?

03 Can I request a copy of the data bdjill holds about me?

04 How do I ask bdjill to delete my personal data?

05 Does bdjill share my data with third parties?

06 How do cookies affect my account, and can I turn them off?

Privacy Policy

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